Support


Message from Support


Anonymous Surfing Supported Firefox and Internet Explorer Versions
Posted: Nov 18, 2008
Anonymous Surfing is currently compatible with Firefox 2 and Internet Explorer 7. An update will be placed on the Web site once compatibility is reached with updated versions. Please log in at My Account Login for further information regarding other browser compatibilities.

Anonymous Surfing and Nyms Update
Posted: Nov 18, 2008

Anonymizer released an update for Anonymous Surfing and Nyms on Tuesday November 18, 2008. If an error is received please restart the computer. If this does not allow the software to update or you receive an error log in at My Account Login for further information. Please allow all updated files through your firewall if prompted.

Microsoft .NET Framework 3.5 Service Pack 1 Update Released
Posted: Nov 18, 2008
Anonymous Surfing and Nyms have been updated to be compatible with the Microsoft .NET Framework 3.5 Service Pack 1. If this is currently installed please uninstall Anonymizer Software using Add/ Remove Programs or Uninstall a Program and reinstall directly from the Web site. Do not reinstall the software from a CD.

Technical Support


General Support  FAQ


Application Framework  Help | FAQ

Anonymous Surfing™ 6.2  Help | FAQ

Anti-Spyware™ 3.3  Help | FAQ

Dial-Up plus Total Net Shield™  Help | FAQ

Digital Shredder™ Lite 2.1  Help | FAQ

Nyms Web Interface Help | FAQ

Nyms 1.1 Help | FAQ

Total Net Shield™ 2.08  Help | FAQ

Resource Center


Products Overview

Threat Center
Learn about the latest Internet threats.

Support Survey
Please help us provide the best support possible.

If you have additional questions, contact us directly:
M-F 7:30am-5pm PST
Within US: 1-888-270-0141
Outside US: 1-858-202-5084
Email Us




©2008 Anonymizer, Inc. All rights reserved. Anonymizer, Anonymizer Anonymous Surfing, Anonymizer Anti-Spyware, Anonymizer Digital Shredder, Anonymizer Nyms, and Anonymizer Total Net Shield
are trademarks or registered trademarks of Anonymizer, Inc.

BBB OnlineSecurity Metrics