Support


Message from Support


Anonymizer Framework Update Server Maintenance Complete

If you received an error during the recent maintenance when installing or reinstalling the software please attempt to install the program. If you still receive an error please contact Support.

PayPal Payments Temporarily Unavailable

The use of PayPal to submit payments with a credit card is currently unavailable. If you are unable to purchase using a credit card and have a current PayPal account please submit an email to ts@anonymizerinc.com with your username and email address or call the number listed below to receive the proper steps to pay with your PayPal account. If you receive a confirmation email from PayPal please forward this.

Thank you for your patience.

Prior to installation or contacting Support please follow the steps below

Please note recent Microsoft Updates are needed for our programs to run correctly. Please ensure your computer is completely updated. Log in at My Account Login for further details.

Mozilla FireFox 3

Mozilla released FireFox 3 on Monday June 16, 2008. It is not yet recommended to upgrade to this version due to known issues released by Mozilla that can cause conflict with Anonymizer software and other programs and plug-ins. Log in at My Account Login for further details.

Updated Thursday July 24, 2008 7:30pm PST

-Anonymizer Support Team

Technical Support


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Nyms 1.1 Help | FAQ

Total Net Shield™ 2.08  Help | FAQ

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If you have additional questions, contact us directly:
M-F 7:30am-5pm PST
Within US: 1-888-270-0141
Outside US: 1-858-866-1300
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©2008 Anonymizer, Inc. All rights reserved. Nyms, Anonymous Surfing, Total Net Shield, Total Privacy, Digital Shredder, and Anti-Spyware are trademarks or registered trademarks of Anonymizer, Inc.
All other products are property of their respective owners.

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