Anonymizer Website Terms of Use and Notices
Updated: February 2005
1. THIS IS AN AGREEMENT BETWEEN YOU AND ANONYMIZER
This is an agreement ("Agreement") between you and Anonymizer, Inc. (or, if applicable based on where you live, one of its affiliates) ("Anonymizer"). This Agreement governs your use of any Web site or Web page operated by Anonymizer (each, an "Anonymizer Web Site," and collectively, the "Anonymizer Web Sites"). You represent that you are at least 18 years of age and have attained the age of majority in the province, state or country in which you reside, and any information that you submit is correct.
ANONYMIZER OFFERS THE ANONYMIZER WEB SITES TO YOU CONDITIONED ON YOUR ACCEPTANCE WITHOUT MODIFICATION OF THIS AGREEMENT. YOUR USE OF THE ANONYMIZER WEB SITES CONSTITUTES YOUR ACCEPTANCE OF THIS AGREEMENT.
THIS AGREEMENT CONTAINS DISCLAIMERS OF WARRANTIES AND LIABILITY (See Sections 9, 10, and 11); AND AN EXCLUSIVE REMEDY (See Section 10). THESE PROVISIONS FORM AN ESSENTIAL BASIS OF OUR BARGAIN.
2. HOW ANONYMIZER MAY MODIFY THIS AGREEMENT
Anonymizer reserves the right to change the terms, conditions, and notices under which it offers the Anonymizer Web Sites, including any charges associated with the use of the Anonymizer Web Sites. You are responsible for regularly reviewing these terms, conditions and notices, and any additional terms posted on any Anonymizer Web Site. Your continued use of the Anonymizer Web Sites after the effective date of such changes constitutes your acceptance of and agreement to such changes.
3. ADDITIONAL TERMS
Any Anonymizer Web Site may itself contain additional terms (for example, codes of conduct or guidelines) that further govern use of that Anonymizer Web Site, including without limitation, particular features or offers (for example, sweepstakes). If any terms contained in this Agreement conflict with any terms contained within an Anonymizer Web Site, then the terms in this Agreement shall control.
4. NO COMMERCIAL, UNLAWFUL OR HARMFUL USE OF THE ANONYMIZER WEB SITES
The Anonymizer Web Sites are only for your personal use. You will not use the Anonymizer Web Sites for commercial purposes; including but not limited to, sending commercial email solicitation or advertisements. You will not use the Anonymizer Web Sites in any way that is unlawful, criminal, or harms Anonymizer, its affiliates, resellers, distributors, service providers and/or suppliers (each, an "Anonymizer Party" and collectively, the "Anonymizer Parties") or any customer of an Anonymizer Party, as determined in Anonymizer's sole discretion or any other person. You will not use the Anonymizer services to harass or threaten any other party. You will not use the Anonymizer Services to crash, slow, or intentionally harm any computer system. You may not use the Anonymizer Web Sites in any way that breaches any code of conduct, policy or other notice applicable to the Anonymizer Web Sites. You will not use the Anonymizer Services to obtain unauthorized access to any computer system. Without limiting the generality of this section, you may not use the Anonymizer Web Sites in any manner that could damage, disable, overburden, or impair any computer system or Anonymizer Web Site (or the network(s) connected to any Anonymizer Web Site) or interfere with any other party's use and enjoyment of the Anonymizer Web Sites.
5. SPAM IS PROHIBITED AND CAUSES DAMAGE; SPAM FILTERING TECHNOLOGY
Without limiting the generality of Section 4, you will not use the Anonymizer Web Sites to transmit, either directly or indirectly, any unsolicited bulk e-mail or unsolicited commercial e-mail. You will not use the Anonymizer Web Sites in any way that violates the Anonymizer Anti-Spam Policy. You may view our Anti-Spam Policy outlined in our User Agreement - Personal, Non-Commercial Use. A breach of any part of the Anti-Spam Policy is a breach of this Agreement. Anonymizer may use filtering technology or other measures in its efforts to stop unsolicited bulk e-mail and unsolicited commercial e-mail, and if your use of the Anonymizer Web Sites includes e-mail related services, then such filtering technology or other measures may block, either temporarily or permanently, some e-mail sent to you through the Anonymizer Web Sites even if such e-mail does not violate the Anti-Spam Policy.
6. COMMUNICATIONS MONITORING
To the maximum extent permitted by applicable law, Anonymizer may monitor your use of the Anonymizer service, e-mail, or other electronic communications and may disclose such information in the event it has a good faith reason to believe it is necessary for purposes of ensuring your compliance with this Agreement, and protecting the rights, property, and interests of the Anonymizer Parties or any customer of a Anonymizer Party.
7. SOFTWARE
Your use of any software or services associated with the
Anonymizer Web Sites will be governed by the terms and conditions
of the end user license agreement ("EULA") accompanying
such software. If you receive any software that is not accompanied
by a EULA, then Anonymizer grants to you a non-exclusive,
revocable, personal, non-transferable license to use such
software solely in connection with the Anonymizer Web Sites
and in accordance with this Agreement. Anonymizer reserves
all rights to such software not expressly granted to you in
this Agreement. Such software is protected by copyright and
other intellectual property laws and treaties. Anonymizer
or its suppliers own the title, copyright, and other intellectual
property rights in such software, and such software is licensed,
not sold. You will not disassemble, decompile, or reverse
engineer, such software, except and only to the extent that
such activity is expressly permitted by applicable law. Anonymizer
may automatically check your version of such software and
provide occasional in-product messages to notify you of the
new software updates, upcoming service expirations, or newly
emerging security threats.
8. AUTOMATED AND HIGH SPEED REQUESTS
You will not access the Anonymizer Web Sites using any automated system or using repeated high speed requests.
9. ANONYMIZER MAKES NO WARRANTY
ANONYMIZER PROVIDES THE ANONYMIZER WEB SITES "AS IS," "WITH ALL FAULTS" AND "AS AVAILABLE," AND THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ANONYMIZER PARTIES MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. THE ANONYMIZER PARTIES DISCLAIM ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY AND IMPLIED, INCLUDING WITHOUT LIMITATION (1) WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, ACCURACY, TITLE, QUIET ENJOYMENT, NO ENCUMBRANCES, NO LIENS AND NON-INFRINGEMENT, (2) WARRANTIES OR CONDITIONS ARISING THROUGH COURSE OF DEALING OR USAGE OF TRADE, AND (3) WARRANTIES OR CONDITIONS THAT ACCESS TO OR USE OF THE ANONYMIZER WEB SITES WILL BE UNINTERRUPTED OR ERROR-FREE. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS AGREEMENT.
10. LIABILITY LIMITATION; YOUR EXCLUSIVE REMEDY
IN NO EVENT WILL ANY ANONYMIZER PARTY BE LIABLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF, BASED ON, OR RESULTING FROM THIS AGREEMENT OR YOUR USE OF THE ANONYMIZER WEB SITES, EVEN IF SUCH ANONYMIZER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE EXCLUSION OF DAMAGES UNDER SECTION 10 IS INDEPENDENT OF YOUR EXCLUSIVE REMEDY AND SURVIVES IN THE EVENT SUCH REMEDY FAILS OF ITS ESSENTIAL PURPOSE OR IS OTHERWISE DEEMED UNENFORCEABLE. THESE LIMITATIONS AND EXCLUSIONS APPLY WITHOUT REGARD TO WHETHER THE DAMAGES ARISE FROM (1) BREACH OF CONTRACT, (2) BREACH OF WARRANTY, (3) NEGLIGENCE, OR (4) ANY OTHER CAUSE OF ACTION, TO THE EXTENT SUCH EXCLUSION AND LIMITATIONS ARE NOT PROHIBITED BY APPLICABLE LAW. IF YOU ARE DISSATISFIED WITH THE ANONYMIZER WEB SITES, YOU DO NOT AGREE WITH ANY PART OF THIS AGREEMENT, OR YOU HAVE ANY OTHER DISPUTE OR CLAIM WITH OR AGAINST ANY ANONYMIZER PARTY WITH RESPECT TO THIS AGREEMENT OR THE ANONYMIZER WEB SITES, THEN YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE ANONYMIZER WEB SITES.
11. CHANGES TO THE ANONYMIZER WEB SITES; ADDITIONAL LIABILITY LIMITATION
THE ANONYMIZER PARTIES MAY CHANGE THE ANONYMIZER WEB SITES OR DELETE FEATURES IN ANY WAY, AT ANY TIME AND FOR ANY REASON. As you use the Anonymizer Web Sites, you should expect to receive, access or use information, materials, graphics, software, data and content (collectively, "Content") originated by Anonymizer and persons other than Anonymizer (any such person is referred to as a "Third Party"). WITHOUT LIMITING THE GENERALITY OF SECTIONS 9 AND 10, YOU ACKNOWLEDGE AND AGREE THAT THE ANONYMIZER PARTIES ARE NOT RESPONSIBLE OR LIABLE FOR (1) ANY CONTENT, INCLUDING WITHOUT LIMITATION, ANY INFRINGING, INACCURATE, OBSCENE, INDECENT, THREATENING, OFFENSIVE, DEFAMATORY, TORTIOUS, OR ILLEGAL CONTENT, OR (2) ANY THIRD PARTY CONDUCT, TRANSMISSIONS OR DATA. IN ADDITION, WITHOUT LIMITING THE GENERALITY OF SECTIONS 9 AND 10, YOU ACKNOWLEDGE AND AGREE THAT ANONYMIZER IS NOT RESPONSIBLE OR LIABLE FOR (1) ANY VIRUSES OR OTHER DISABLING FEATURES THAT AFFECT YOUR ACCESS TO OR USE OF THE ANONYMIZER WEB SITES, (2) ANY INCOMPATIBILITY BETWEEN THE ANONYMIZER WEB SITES AND OTHER WEB SITES, SERVICES, SOFTWARE AND HARDWARE, (3) ANY DELAYS OR FAILURES YOU MAY EXPERIENCE IN INITIATING, CONDUCTING OR COMPLETING ANY TRANSMISSIONS OR TRANSACTIONS IN CONNECTION WITH THE ANONYMIZER WEB SITES IN AN ACCURATE OR TIMELY MANNER, OR (4) ANY DAMAGES OR COSTS OF ANY TYPE ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF ANY SERVICES AVAILABLE FROM ANINYMIZER OR THIRD PARTIES THOUGH LINKS CONTAINED ON THE ANONYMIZER WEB SITES. THE LIMITATIONS, EXCLUSIONS AND DISCLAIMERS IN SECTIONS 9, 10 AND 11 OF THIS AGREEMENT APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND ARE NOT INTENDED TO DEPRIVE YOU OF ANY MANDATORY PROTECTIONS PROVIDED TO YOU UNDER APPLICABLE LAW.
12. TERMINATION; ACCESS RESTRICTION
Anonymizer may terminate this Agreement, or terminate or suspend your access to the Anonymizer Web Sites at any time, with or without cause, with or without notice. Upon such termination or suspension, your right to use the Anonymizer Web Sites will immediately cease.
13. CHOICE OF LAW AND LOCATION FOR RESOLVING DISPUTES
If this Agreement is with Anonymizer, claims for enforcement, breach or violation of duties or rights under this Agreement will be adjudicated under the laws of the State of California, without reference to conflict of laws principles. If this Agreement is with an Anonymizer affiliate, claims for enforcement, breach or violation of duties or rights under this Agreement will be adjudicated under the laws of the place of incorporation for such Anonymizer affiliate, without reference to conflict of laws principles. All other claims, including, without limitation, claims under or for violation of consumer protection laws, unfair competition laws, and in tort, will be adjudicated under the laws of your state of residence in the United States, or, if you reside outside the United States, under the laws of the country to which the subject Anonymizer Web Sites are directed. If this Agreement is with Anonymizer, you hereby irrevocably consent to the exclusive jurisdiction and venue of state or federal courts in San Diego County, California, USA in all disputes arising out of or relating to the use of the Anonymizer Web Sites. If this Agreement is with a Anonymizer affiliate, you hereby consent to the exclusive jurisdiction and venue of the courts located in the place of incorporation for such Anonymizer affiliate in all disputes arising out of or relating to the use of the Anonymizer Web Sites.
14. INTERPRETING THE AGREEMENT; ASSIGNMENT
If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this Agreement will continue in effect. Anonymizer may assign this Agreement, in whole or in part, at any time with or without notice to you. You may not assign this Agreement, or assign, transfer or sublicense your rights, if any, in the ANONYMIZER Web Sites. Except as expressly stated herein, this Agreement constitutes the entire agreement between you and Anonymizer with respect to the Anonymizer Web Sites and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Anonymizer with respect to the Anonymizer Web Sites. The section titles in the Agreement are solely used for the convenience of the parties and have no legal or contractual significance.
15. YOU HAVE LIMITED TIME TO BRING YOUR CLAIM
YOU AND ANONYMIZER AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE ANONYMIZER WEB SITES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
16. COPYRIGHT AND TRADEMARK NOTICES; OTHER ACKNOWLEDGEMENTS
All contents of the Anonymizer Web Sites are Copyright ©
2005 Anonymizer, Inc. and/or its suppliers. All rights reserved.
Anonymizer and/or other Anonymizer products and services referenced
herein may also be either trademarks or registered trademarks
of Anonymizer in the United States and/or other countries.
The names of actual companies and products mentioned herein
may be the trademarks of their respective owners. The example
companies, organizations, products, domain names, e-mail addresses,
logos, people, places and events depicted herein are fictitious.
No association with any real company, organization, product,
domain name, e-mail address, logo, person, places or events
is intended or should be inferred. Any rights not expressly
granted herein are reserved.
17. OTHER NOTICES
EXPORT CONTROLS
The Anonymizer products and services may be subject to United States export controls. Access to Anonymizer services is prohibited from any country to which the United States has embargoed goods ( Syria, Sudan, North Korea, Afghanistan, Cuba, Iran, Iraq, and Libya) and from any organization named on the United State's Commerce Department's "Denied Parties List." In using the Anonymizer services, you are tacitly consenting to abide by all applicable US export laws and regulations. You are also confirming that you are not under the control of or residing in any country named under US export law. For more complete information on export laws, please refer to the US Commerce Department Bureau of Export Administration at (202) 482-2440, or (202) 482-4811.
DISALLOWED USES OF ANONYMIZER SERVICES
By using the Anonymizer Services, you agree to be bound, without any limitation or qualification, by the following Policies.
- You agree not to use the Services to carry out unlawful activities.
- You agree not to use a robot, such as ReGet, GetRight,
Go!Zilla, or any similar programs, to download content continuously
in an unattended or attended basis.
- Anonymizer is not responsible in anyway for any damages or losses, either directly or indirectly, arising from your use of the Service, or by your inability to use the Service.
- If you post messages through the Service, or send email through the Service, you agree not to send anything that is unlawful. You agree that you will not use the Service to:
- harass, threaten, or abuse others.
- invade the privacy of others.
- infringe the copyright and/or intellectual properties of others.
- impersonate another person or entity.
- SPAM the Internet.
- do anything illegal.
- The Services are provided "as is". There is no
warranty, expresses or implied, of any kind. Anonymizer
does not warrant that the contents retrieved through the
Service are error free.
- You agree not to use the Service to post or email messages of a spamming nature or in violation of the Anonymizer Anti-Spam Policy.
Anonymizer reserves the right to take whatever actions Anonymizer deems appropriate to enforce Anonymizer’s policies including, but not limited to Terms of Use and Notices. Anonymizer also reserves the right to change Anonymizer policies without prior notice at any time. The actions Anonymizer takes may include suspension or termination of the Service for the customer. Anonymizer does not issue credits for accounts cancelled due to policy violations. Anonymizer reserves the right to refuse service to anyone at anytime for any reason.
ACCOUNT INFORMATION
Passwords - Anonymizer provides anonymity
and therefore keeps as little information as possible on our
customers, including their passwords. If you forget your password,
you will be unable to access your account. It is highly recommended
that you record your username and password in a secure place
for future reference.
Refunds - Refunds will only be given within
30 days of purchase of Anonymizer software and services. Refunds
will only be given by calling Technical Support at (888) 270-0141.
This policy is necessary to prevent users from obtaining accounts
for the sole purpose of abusive use as outlined above, and
then canceling the account after malicious acts have been
carried out.
Renewals - When you purchase Anonymizer services,
your account will configured for automatic billing. If you
choose not to utilize our automatic billing option, you can
change this option only by calling Technical Support at (888)
270-0141. We will not bill you for continued service when
your account expires and it will be your responsibility to
renew your account if you desire continued service. If you
remain on automatic billing, your account will automatically
renew at the end of your subscription and your credit card
will be billed accordingly.
FOR INFORMATION REGARDING THE ANONYMIZER.COM PRIVACY STATEMENT CLICK HERE.
The following Anonymizer shopping
cart Terms of Use are applicable to the Anonymizer
Shopping Cart web page only. The general terms of use
applicable to the Anonymizer web pages are located at
Anonymizer Web site Terms of Use and Notices
. Use of the Anonymizer Web site including the Shopping
Cart web page is subject to the Anonymizer
Privacy Policy . In the event of conflict between
the Anonymizer shopping cart Terms of Use
and the Anonymizer Web site Terms of Use and
Notices the Anonymizer
Web site Terms of Use and Notices shall control.
The User Agreement governs the use of the Products and/or
services provided by Anonymizer unless an alternative
license agreement is provided with the Anonymizer product.
Anonymizer shopping cart Terms of Use
for the Purchase of Licensed Software via asknet AG
of 9 April 2001
asknet AG address:
asknet AG
Vincenz-Prießnitz-Str. 3
D-76131 Karlsruhe, Germany
Tel: +49 721 96458 0
Fax: +49 721 96458 99
Email: info@asknet.de
Management Board Members:
Dr. Dietmar Waudig
Commercial Register (Handelsregister) Karlsruhe HRB 8713 1. Subject of the Terms and Conditions
These General Terms and Conditions regulate the relationship
between asknet AG Electronic Business Solutions,
hereinafter "asknet"for short, and
the customer within the scope of software distribution
and acquisition via asknet, for the procurement
of licensed software via asknet.
2. Exclusive Validity
2.1 Only these General Terms and Conditions
are valid; asknet only recognizes any conditions
differing here from explicitly and in writing. These
General Terms and Conditions apply even if, knowing
of other terms and conditions of the customer in variance
herewith, asknet nonetheless performs delivery
without reservation.
3. Conclusion of the Contract
3.1 Where asknet offers the download
of software, once the software has been placed onto
the My-Downloads shelf (also called "Call Station"),
a purchase agreement for the software retrieved is concluded.
This involves a liability to be discharged at the domicile
of the debtor (Holschuld), since the customer
alone decides whether and if he will download the software
form asknet.
3.2 If the Software is sent to the customer
by post, then the customer's order, whether by electronic
transmission, telephone, telefax or post, constitutes
a binding offer. asknet may accept this order
within two weeks by sending a confirmation of the order
or send the customer the ordered item within such period.
4. Customer's Duties of Care and
Responsibilities
4.1 The Login (also called "user
ID"), password and customer key serve to protect
the security of both parties by enabling the identification
and authorization of the customer.
4.2 The customer has the following duties of care and obligations:
a) He may only use the Login, password and customer key himself.
b) The Login, password and customer key must be treated with strict confidentiality. The customer is responsible for ensuring that no unauthorized persons obtain knowledge of them.
c) If the customer should lose the Login, password or
customer key or if there is a possibility that unauthorized
persons have obtained knowledge of them, the customer
shall notify asknet of this at once so that
it can block the customer's access.
4.3 The customer is obligated to pay remuneration for all orders made with the use of his Login and password. This duty to pay remuneration will only be lifted if the customer can prove that he enabled an order to be made with the use of his Login and password, but this was not due to intent or negligence on his part. Otherwise, the customer will only be released from his duty to pay remuneration for an order placed with the use of his Login and password
if,
a) the customer had asked asknet to block his user ID and password before the individual order was made
and
b) asknet had a reasonable amount of time between
receiving such request from the customer and receiving
the order to block the customer's Login and password.
5. Payment by Invoice or Debit Entry
5.1 Payment by invoice or debit entry
will only be possible upon the customer's written request
to asknet.
5.2 Upon receiving such request asknet
will release the account for the execution and billing
of orders at the respective terms and conditions stipulated.
The release will only be performed during asknet's
normal business hours. The software will be transmitted
by choice of asknet by way of customer retrieval
via the Internet or by post to the address given.
5.3 The customer registered to pay by invoice or debit entry may also order software from asknet by telephone, telefax or post.
5.4 The written order (including by telefax)
will contain the customer's Login as well as the signature
of the person entitled to access the account.
The password and/or the customer key may not be given on written orders.
5.5 In ordering by telephone the customer will give his Login and password. In doing so he must ensure that no third parties can listen in on or record this information.
5.6 These General Terms and Conditions also apply to registered users with the special provisions explicitly set forth herein. 6. Payment by Credit Card 6.1 Registered users must give their full credit card details with their order and declare here and now their agreement to have asknet bill the order to the respective credit card companies, in particular online.
6.2 asknet will protect this credit card information from unauthorized access by third parties to the greatest reasonable extent. However, the customer is aware of the fact that in particularly when such information is transmitted, whether electronically or in some other way, the possibility of third parties obtaining unauthorized knowledge of such data cannot be excluded.
6.3 The credit card account will be charged online when the order is made 7. Prices/Terms of Payment 7.1 Once the use agreement has been concluded, the customer will owe asknet a license fee, the amount of which can be derived from the prices which can be viewed in asknet’s Internet-Shop at the time of the retrieval or the order. The prices include value added tax. Errors excepted.
7.2 The fees will be payable immediately
upon receiving an invoice with no deductions. Notwithstanding
§ 284 para. 3 of the German Civil Code (BGB) the
customer will be in default if the payment is not made
within five days after the invoice date. asknet
reserves the right to bring about default earlier than
that by issuing a reminder to be delivered after payment
In case of default asknet will charge default interest
pursuant to § 288 para. 1 BGB at a rate of 5% over
the respective basic interest rate. Both asknet
and the customer may prove and assert default damages.
7.3 The customer may only set off against counter claims which are uncontested or have been determined with legally binding effect and can no longer be appealed.
7.4 The customer may only invoke a right of intention where his counterclaim is based on the same contractual relationship. Moreover, in the case of contracts with business customers, the customer may only exercise a right of retention with respect to counterclaims that are uncontested or have been determined with legally binding effect and can no longer be appealed. 8. Granting of Rights 8.1 Upon full payment of the invoice, the customer receives a permanent, simple use right to the software program he has retrieved or ordered.
8.2 The scope of the customer's simple use
right only covers the extent to which the manufacturer
had previously authorized asknet to grant use
rights to the program. The customer may see the scope
of the manufacturer's transfer of use rights to asknet
by viewing the manufacturer's announcements, which
either accompany the software or can be retrieved from
asknet itself.
8.3 The customer is prohibited from duplicating
the program temporarily or permanently with the exception
of a backup copy if none was delivered with the program
in whole or in part, with any medium and in any form.
The customer is further prohibited from translating,
editing, arranging or otherwise revising the program
and from duplicating the results achieved. However,
Sentences 1 and 2 will not apply if actions for the
proper use of the program, including the rectification
of errors, are necessary by any person authorized to
use a copy of the program.
8.4 The customer may resell a use right to the program acquired by a sale unless he has acquired the program by online transmission. With the sale of the use right the customer loses his own use right. Copies on this computer and any back-up copies must be deleted in full.
8.5 In the event of a resale the customer must comply with the restrictions on the use rights the manufacturer of the software has imposed upon asknet and conclude corresponding agreements with the buyer. 9. Warranty 9.1 The customer will inspect the software received from asknet immediately upon receipt for any defects. This inspection will generally be completed within 14 days
9.2 In order to maintain his warranty rights,
the customer must notify asknet of visible
defects in the software in writing within two weeks
if the customer is a consumer, within three weeks of
receiving the software.
9.3 asknet assigns to the customer in advance its warranty claims against the manufacturer and any upstream suppliers of the program in question. The customer hereby accepts such assignment.
Should the program have any defects, the customer will first turn to the manufacturer and exercise the warranty claims assigned to him.
9.4 If the manufacturer refuses to honor the warranty, the customer will at first have a right to demand that asknet perform rectification. asknet may, at its option, also replace the item by either making the program available for retrieval or sending it to the customer by post. Should the rectification or replacement prove unsuccessful, the customer may, at its option, demand that asknet reduce the license fee or that the contract be rescinded.
9.5 asknet does not warrant any characteristics of the program vis-à-vis the customer. This applies in particular to its applicability and compatibility with other programs or operating systems. The customer bears sole responsibility for the selection of the software.
9.6 asknet assumes no warranties beyond those set forth above. Liability for warranted characteristics, personal injury and malicious intent will not be affected by Clauses 8 and 9. 10. Damages 10.1 Damage claims brought by the customer are excluded. In particular, asknet is not liable for the loss of data, lost profits or other financial losses suffered by the customer.
10.2 The exclusion of liability will not apply if asknet is guilty of gross negligence or intent. It will also not apply in the event of a breach of cardinal contractual duties due to slight negligence; in that case, however, the liability will be limited to compensation for the typical damage foreseeable when the contract was concluded. The same will apply in the case of grossly negligent acts by simple vicarious agents.
10.3 Where asknet's liability is
excluded or limited, this will also apply to the personal
liability of asknet's employees, representatives
and vicarious agents.
10.4 Contributory negligence on the customer's
part will be set off against his damages (e.g. inadequate
data protection).
11. Revocation Right for Consumers 11.1 If a consumer acquires software in a manner other than online downloading, he will be entitled to a right of revocation pursuant to § 3 of the German Distance Contracts Act (FernAbsG). The right of revocation may be exercised within two weeks on the basis of § 3 FernAbsG in connection with § 361 a BGB. 12. Returns in the Case of Contracts with Business Customers 12.1 In the event of defects in the item, business customers are entitled to warranty claims pursuant to Clause 9. asknet will decide on a case-by-case basis whether or not to also grant the business customers a right of return even if the item has no defects for the sake of goodwill. In that case, asknet would first inspect the condition of the item.
12.2 The business customer must give asknet an opportunity to inspect the condition of the item by completing the RMA form asknet attaches to each invoice within 14 days of receipt of the item and faxes it to +49 (0) 721-96458-99. If asknet then decides to carry out an inspection of the item to determine its acceptability for return, it will send the business customer an RMA number and (if the item is returned from a location within Germany) a stamp to cover the return shipment costs. Within ten days of receiving this letter, the business customer must send the item together with the original of the completed RMA form back to asknet. asknet will then inspect the item and determine whether or not it take it back for the sake of goodwill. .
12.3 Damaged or opened goods will not be accepted for return. The same applies for a purchase by way of online downloading and for customized programs. 13. Applicable Law, Place of Fulfillment, Legal Venue 13.1 The relationship between asknet and the customer is governed by German law. The applicability of the United Nations Convention on Contracts for the International Sale of Goods is excluded.
The place of fulfillment for duties under the contractual relationship between asknet and the customer is Karlsruhe. Karlsruhe is agreed to be the exclusive legal venue vis-à-vis full merchants (Vollkaufleute), customers without a general domestic legal venue in Germany as well as legal public law entitles and special public law funds. |
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