2. Have you ever used any other Privacy services? If so, which ones?

2a. If you have used other services, what made you switch?
(Please check all that apply by holding down CTRL as you click)
No comment. The speed of service. The added features. Our trusted reputation. Ease of use. I needed Secure Tunneling. I wanted anonymous dialup access. I am still deciding. Other

3. How long have you been using the Anonymizer's services?
No comment a few days a few weeks 1-3 months 3-6 months 6-12 months 1-2 years over 2 years

4. How often do you use our service?
No comment for specific occassions a few times a year a few times a month a few times a week a few times each day whenever I am online almost never

5. How long do you use the service on average?
No comment For a few pages. For a half hour. For a hour. For 1-2 hours. For over 2 hours.

6. How did you hear about Anonymizer.com?
No comment banner advertisement magazine newspaper television newsgroup search engine friend other

7. Are you a Premium Anonymizer customer or do you use our free services?
No comment Free user Premium user

7a. If you are a Premium user, what made you switch from free to Premium?
(Please check all that apply by holding down CTRL as you click)
No comment Speed No advertisements Safe Cookies Downloads URL Encryption Email address Secure Tunneling (SSH) Dialup services other

7b. If you are a free user, why haven't you switched?
(Please check all that apply by holding down CTRL as you click)
No comment The services cost too much. I don't use it often enough. The free services are sufficient for my needs. I don't want to accept cookies. The service is too slow. I don't trust the Anonymizer. other

8. What types of sites do you visit with the Anonymizer?
(Please check all that apply by holding down CTRL as you click)
No comment. Political Medical Entertainment Work Related Competivie Market Research Job Searches other

9. Do you use the Anonymizer.com for personal or professional use? No comment Personal Professional Both

10. Why do you use the Anonymizer?
(Please check all that apply by holding down CTRL as you click)
No comment. I don't trust ad agencies not to sell my information. I don't trust my government. I don't want web sites selling my information. I want to reduce the amount of spam I receive. I want to protect my computer while online. I need it for my job. I need to be able to voice my opinion anonymously. Other.

11. What other services would you like for the Anonymizer to offer?
(Please check all that apply by holding down CTRL as you click)
No comment I want to be able to accept Java,JavaScript,VBScript, etc. I want to be able to view streaming video. Firewall products Encryption tools Secure two-way email Anonymous online purchasing Anonymous file storage Anonymous chat

12. What don't you like about our service?
(Please check all that apply by holding down CTRL as you click)
No comment I don't like accepting cookies. Too slow. Can't access some sites. I don't trust the Anonymizer. I can't leave Safe Cookies on. The banner is annoying. It is too complicated to understand. I have been unable to get support. I can't get Java, Javascript, etc. The web site is too difficult to navigate. The web site does not answer my questions. other

Do you have any brief additional comments?
Please mail any in-depth comments to feedback@anonymizer.com

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