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Jobs @ Anonymizer
Last Update: 02/03/2005 Mail To:
HR Dept.
Anonymizer, Inc.
6305 Lusk Blvd.
San Diego, CA 92121

Graphic Artist full time
Customer Service Representative full time

Title : Graphic Artist
Employee Type: Full-Time Employee
Required Education/Experience: BA degree in graphic design with 2-3 years practical experience or equivalent combination of education and experience. Please be prepared to show samples of your work

Overview:

The Graphic Artist position is responsible for the design and development of all marketing print materials including retail packaging, print ads, sales collaterals, direct mail pieces, and PowerPoint presentations. This position is also responsible for the creation of online imagery including Web graphics, banner ads, and email campaign materials. The ideal candidate will have experience defining a brand image and bringing all of these visual representations together under a consistent brand.

Responsibilities:

  • Define a new graphical representation of Anonymizer’s brand image. Collaborate with marketing team to develop, implement and monitor brand guidelines.
  • Work with marketing team to establish preliminary requirements for all graphic design projects. Report project status and updates to marketing team and internal clients as required.
  • Design art and copy layouts for print materials. Prepare final layouts for printer. Coordinate with vendors and other department staff for production. Attend press checks when required.
  • Design art layouts for Web materials. Prepare final files for Web Designer.
  • Develop logo, letterhead and business cards, PowerPoint templates and other corporate branding materials as needed.
  • Create PowerPoint presentations for corporate and sales use.

Requirements:

The ideal candidate should be creative and have a “good eye”, be able to work independently, and be able to take a job from concept through production. This person should display meticulous attention to detail, have excellent proofreading skills, and be proficient in the preparation of digital files. The candidate should be able to multi-task several projects at once. A commitment to the team environment is essential for success.

  • Attention to detail and ability to manage a large volume of projects simultaneously.
  • Ability to work independently with minimum guidance.
  • Commitment to deadlines and quick turn-around.
  • Good communication skills - verbal and written.
  • Ability to interpret instructions and objectives of specific assignments to design materials to fit specific audiences.
  • Proficient in Quark, Adobe Acrobat Professional, Illustrator CS, PhotoShop, Go Live, and Microsoft Office Suite programs (Word, Excel, Outlook and PowerPoint).
  • Additional skills in Macromedia Flash and basic HTML a plus.
  • The ability to create new and exciting ideas is a must.
  • Candidates must have the ability to adapt to rapidly changing demands in a fast paced, flexible environment.
  • Team player

Anonymizer is an equal opportunity employer.
Please send Resumes to: jobs_HR@Anonymizer.com
For more information you may call: Kim Korenek, Human Resources, 858-866-1313.

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Title : Customer Service Representative
Employee Type: Full-Time Employee
Required Education: High School Diploma or GED
Salary Range: $10-12/hour

**Excellent attendance and punctuality are essential. You must be available to work an 8-hour shift anytime between 7:30am - 5:00pm including some weekends.

Description
-----------
Successful candidates must demonstrate a strong customer service focus, telephone experience, and effective verbal, written, and keyboard skills. Customer Service Representatives must project a positive, helpful attitude while being an active listener, assist customers by phone and email, and be able to multi-task.

Individuals must work cooperatively, and establish positive cross-functional relationships within the organization. Knowledge of Microsoft Office products is a plus. As a high-volume call center, we are always busy.

To ensure the delivery of exceptional customer service, we have service expectations and goals. Candidates must be comfortable being monitored for their level of efficiency, accuracy, and customer satisfaction.

Assist customers in a high paced help desk environment with after sales support, which may include information requests, and utilize problem-solving skills by following policies and procedures per department processes.

Help users with operational questions, as well as software configuration. The successful candidate should have at least 1-2 years experience in a help desk environment and working knowledge of computers as it relates to the help desk environment.

Work in a team environment with minimal supervision and promote positive customer relations.

Overview:

The following are representative of the knowledge, skill, and/or ability required: Word, Excel, knowledge of e-mail programs, ie; Eudora, and MS Office applications. Understanding computer software, ie; Firewalls, Anti-Virus, Cookies...

Responsibilities:

Knows the formal and informal departmental goals, standards, policies, and procedures, which may include some familiarity of other departments within the company. Is sensitive to the interrelationship of both people and functions within the department/company.

Requirements:

1 - 2 years related experience and/or training, or equivalent combination of education and experience.
1 - 2 years experience and/or training in a fast paced helpdesk environment and familiarity of computers and applications.
Have a clear speaking voice, and able to type 40 WPM.
Must be comfortable working in a call center environment.
Some positions require previous sales experience.

Anonymizer is an equal opportunity employer.
Please send Resumes to: jobs_HR@Anonymizer.com

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