Please use the links below to navigate through the installation process.

Introduction

Anonymizer Total Net Shield is a complete privacy suite that shields all of your web communications from even the most sophisticated methods of online spying, phishing, and pharming. It includes the full version of Anonymizer Private Surfing 2.1 plus powerful SpamAssassin anti-spam technology that filters out unwanted junk email.

You can download a PDF version of Total Net Shield Help.

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1. Installing

To install the Anonymizer Total Net Shield, please go to www.anonymizer.com and click on Member Login to the top left.

Enter your Anonymizer Username and password and click the little arrow to the right.

Once on the Member Page, click on ‘My Downloads’ to the right.

Once on the Downloads page, select on the software you want to download, then click ‘Download Now’.

You then will have an installation Window pop up asking to Open, Save. Choose to ‘Save’ the file to your Desktop so you can locate it later.

Once saved, double click on the Anonymizer Total Net Shield icon on your Desktop, or wherever you saved it, to install the software.

You will get a window for the Anonymizer Total Net Shield Installer; click ‘Install’ to continue.

Once the installation is complete you will get a message stating the Anonymizer Total Net Shield installation has been completed. Click ‘OK’ to continue to the Configuration Wizard.

Next, a window will appear for the Application Configuration Wizard. Enter your Anonymizer username and click ‘Next’ to continue.

The next page is to configure your Anonymizer email account into your email software. Simply click on ‘Create Account’ for the email program/programs you use. If you do not see the email program you use in this list, please contact Technical Support for further assistance. Your email address with Anonymizer is yourusername@mail.anonymizer.com. If you do not want to set up your email account, click on the ‘Next” button to continue and skip this step.

The next window is to configure your News Reader. Simply click on ‘Create Account’ for the News Reader program/programs you use. If you do not see the News Reader program you use in this list, please contact Technical Support for further assistance. Your News Reader will be configured to go through our Anonymizer News Server. If you do not want to set up your News Reader, click on the ‘Next” button to continue and skip this step.

The next window is to configure your Internet browser. Simply click on ‘Make Secure’ for the Browsers you use. If you do not see the browser you use in this list, please contact Technical Support for further assistance. If you do not want to configure your browser, click on the ‘Next” button to continue and skip this step.

The next window is to configure your Chat programs. Simply click on ‘Make Secure’ for the chat program you use. If you do not see the chat program you use in this list, please contact Technical Support for further assistance. If you do not want to configure your chat program, click on the ‘Finish” button to finish the installation and skip this step.

Once the configurations are complete you will get a message regarding a ‘Host Identification Key’. As long as it states you are connecting to ‘cyberpass.net, port 22’, then please select ‘Accept and Save’. If it does not say ‘cyberpass.net, port 22’, please contact Technical Support before proceeding.

You will then get a small window requesting your Anonymizer username and password. Please input this information and click ‘OK’ to continue.

Once this is done, you will see the Anonymizer Total Net Shield icon down by your clock, this looks like a cloud with a green tube going through it. And the main Total Net Shield window will appear. As long as the last message in the ‘Log’ at the bottom says SSH Session: Authentication Complete, you are now ready to surf the Internet securely. Please make sure you test your privacy by going to http://www.ipchicken.com, there you will see Anonymizer’s IP address if you are configured correctly. The IP address you will see is 168.143.113.xxx (the last set of numbers change periodically), if you do not see this IP address, then the configurations are not correct. Please check your configurations within your browser, or contact Technical Support for further assistance.

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2. Browser Configurations
Follow links at top of page to your specified browser

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3. Email Configurations
Follow links at top of page to your specified browser

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4. Newsgroup Configuration
Follow links at top of page to your specified browser

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5. Troubleshooting

If you try to login and you get an error message in the Log stating ‘Could not login due to authentication failure.’ ‘SSH_ DISCONNECT_BY_APPLICATION’, this means either your username and/or password you entered is incorrect, you are not connected to the Internet, or your Firewall is blocking the Total Net Shield from accessing the Internet. Please recheck these options and try again.

To Login, simply enter your username and password, then click on the ‘Login’ button on the right.

To Logout, click on the ‘Logout’ button to the right. Please note: Logging out will turn ‘OFF’ the secure tunneling but your settings will still be configured to connect to the service. If you want to surf the Internet and not be protected by Anonymizer Total Net Shield, please click on the ‘Running in Secure Mode’ lock to the left of the screen. Doing this will route your Internet traffic through the software but it will not be protected by our SSH servers.

When you initially connect you are going to be ‘Running in Secure Mode’, this means, whatever programs you have configured to go through the software and to our servers is going to be secured and you will be protected.

While ‘Running in Insecure Mode’ your icon down by your clock will show as a red icon instead of green. Your main Total Net Shield screen will also indicate you are ‘Running in Insecure Mode’ and in the ‘Active Listening Ports’ you will see this option has changed to use the ‘Built in HTTP Proxy’ setting. Please note: Doing this will route your Internet traffic through the software but it will not be protected by our SSH servers, in other words, your surfing is not secure while in this mode.

If you get an error message in the Log stating ‘SSH Session: Connection attempted failed. An invalid argument was supplied.’ This means you are either not connected to the Internet while the software is trying to log in or you have a Firewall on your computer that may be blocking the Total Net Shield from accessing the Internet or acting as a server. Please make sure you are connected and you are not blocking it with a firewall and try to login again.

Error messages stating, ‘Listening Manager: Listening on 127.0.0.1:xx failed. Only one usage of each socket address is normally permitted.’ This could be caused by either, you have more than one Total Net Shield running, you would see this by your clock in your system tray, exit out of one program by right clicking on the icon and click exit. Then launch the other program and Logout and Login again.

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6. Uninstalling TNS

To uninstall the Total Net Shield software, please make sure you exit out of the program so it is ‘not’ running. Simply right click on the icon near your clock and click exit.

Then go into your Control Panel and then into your Add/Remove Programs

Then select the Anonymizer Total Net Shield and click on Remove.

Once you choose to Uninstall, a window will appear prompting you to unconfigure all the setting the initial ‘Installation’ may have set up for you automatically. Please follow through these steps to assure the program is completely unconfigured.

If you have configured an email account to be used with the Total Net Shield, please click on ‘Remove Account’ to unconfigure your email accounts. If you do not see this option, simply click the ‘Next’ button to continue.

The next window you will see is the settings for your News Readers. Click ‘Remove Account’ to unconfigure the News Reader settings. Then click ‘Next’ to continue

The next window you will see is the settings for your browser. Click ‘Restore Settings’ to unconfigure your browser settings. If you do not have this option, simply click the ‘Next’ button to continue.

The next window you will see is the settings for your chat programs. Click ‘Restore All Settings’ to unconfigure your chat settings. If you do not have this option, simply click the ‘Finish’ button to complete the uninstallation.

Once finished you will have an Uninstaller window appear, press the Remove button to continue with the removal.

If completed successfully the last message in the window will report ‘Uninstall Complete’. Then click ‘Close’, your un-installation is now complete.

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