|
Anonymizer
Total Net Shield™ Help
Please refer to the instructions below to best utilize all
of the features in the Total Net Shield.
Introduction
Installing
Browser Configuration
Email Configuration
Newsgroup Configuration
Chat Configuration
Troubleshooting
Uninstalling
Download the Total Net Shield Support PDF
Introduction
Anonymizer Total Net Shield is a complete privacy
suite that shields all of your web communications from even the
most sophisticated methods of online spying, phishing, and pharming.
It includes powerful SpamAssassin anti-spam technology that filters out
unwanted junk email.
You can download a PDF version of Total
Net Shield Help.
Installing
To install the Anonymizer Total Net Shield, please
go to www.anonymizer.com and click on Member Login
to the top left.
Enter your Anonymizer Username and password and
click the little arrow to the right.
Once on the Member Page, click on ‘My Downloads’
to the right.
Once on the Downloads page, select on the software
you want to download, then click ‘Download Now’.
You then will have an installation Window pop up
asking to Open, Save. Choose to ‘Save’ the file to
your Desktop so you can locate it later.
Once saved, double click on the Anonymizer Total
Net Shield icon on your Desktop, or wherever you saved it, to
install the software.
You will get a window for the Anonymizer Total Net
Shield Installer; click ‘Install’ to continue.
Once the installation is complete you will get
a message stating the Anonymizer Total Net Shield installation
has been completed. Click ‘OK’ to continue to the
Configuration Wizard.
Next, a window will appear for the Application Configuration
Wizard. Enter your Anonymizer username and click ‘Next’
to continue.
The next page is to configure your Anonymizer email
account into your email software. Simply click on ‘Create
Account’ for the email program/programs you use. If you
do not see the email program you use in this list, please contact
Technical Support for further assistance. Your email address with
Anonymizer is yourusername@mail.anonymizer.com. If you do not
want to set up your email account, click on the ‘Next”
button to continue and skip this step.
The next window is to configure your News Reader.
Simply click on ‘Create Account’ for the News Reader
program/programs you use. If you do not see the News Reader program
you use in this list, please contact Technical Support for further
assistance. Your News Reader will be configured to go through
our Anonymizer News Server. If you do not want to set up your
News Reader, click on the ‘Next” button to continue
and skip this step.
The next window is to configure your Internet browser.
Simply click on ‘Make Secure’ for the Browsers you
use. If you do not see the browser you use in this list, please
contact Technical Support for further assistance. If you do not
want to configure your browser, click on the ‘Next”
button to continue and skip this step.
The next window is to configure your Chat programs.
Simply click on ‘Make Secure’ for the chat program
you use. If you do not see the chat program you use in this list,
please contact Technical Support for further assistance. If you
do not want to configure your chat program, click on the ‘Finish”
button to finish the installation and skip this step.
Once the configurations are complete you will get
a message regarding a ‘Host Identification Key’. As
long as it states you are connecting to ‘cyberpass.net,
port 22’, then please select ‘Accept and
Save’. If it does not say ‘cyberpass.net,
port 22’, please contact Technical Support before
proceeding.
You will then get a small window requesting your
Anonymizer username and password. Please input this information
and click ‘OK’ to continue.
Once this is done, you will see the Anonymizer
Total Net Shield icon down by your clock, this looks
like a cloud with a green tube going through it. And
the main Total Net Shield window will appear. As long
as the last message in the ‘Log’ at the
bottom says SSH Session: Authentication Complete,
you are now ready to surf the Internet securely.
You are now set up to browse the internet anonymously;
you can check your configuration settings at any website
that can trace your IP address. Please go to http://www.ipchicken.com,
if you are being secured by Anonymizer you will see
the IP address the same as the Name Address (this IP
address changes). If you are not being secured you will
see your ISP Information in the Name Address. Please
check your configurations within your browser, or contact
Technical Support for further assistance.
Back To Top
2. Browser Configurations
Follow links at top of page to
your specified browser
Back To
Top
3. Email Configurations
Follow links at top of page to your
specified browser
Back To Top
4. Newsgroup Configuration
Follow links at top of page to your specified
browser
Back To Top
Troubleshooting
If you try to login and you get an error message in the
Log stating ‘Could not login due to authentication
failure.’ ‘SSH_ DISCONNECT_BY_APPLICATION’,
this means either your username and/or password you entered
is incorrect, you are not connected to the Internet, or
your Firewall is blocking the Total Net Shield from accessing
the Internet. Please recheck these options and try again.
To Login, simply enter your username and password,
then click on the ‘Login’ button on the right.
To Logout, click on the ‘Logout’ button
to the right. Please note: Logging out will turn
‘OFF’ the secure tunneling but your settings will
still be configured to connect to the service. If you want to
surf the Internet and not be protected by Anonymizer Total Net
Shield, please click on the ‘Running in Secure Mode’
lock to the left of the screen. Doing this will route your Internet
traffic through the software but it will not be protected by our
SSH servers.
When you initially connect you are going to be ‘Running
in Secure Mode’, this means, whatever programs you have
configured to go through the software and to our servers is going
to be secured and you will be protected.
While ‘Running in Insecure Mode’ your
icon down by your clock will show as a red icon instead of green.
Your main Total Net Shield screen will also indicate you are ‘Running
in Insecure Mode’ and in the ‘Active Listening Ports’
you will see this option has changed to use the ‘Built in
HTTP Proxy’ setting. Please note: Doing
this will route your Internet traffic through the software but
it will not be protected by our SSH servers, in other words, your
surfing is not secure while in this mode.
If you get an error message in the Log stating ‘SSH
Session: Connection attempted failed. An invalid argument was
supplied.’ This means you are either not connected to the
Internet while the software is trying to log in or you have a
Firewall on your computer that may be blocking the Total Net Shield
from accessing the Internet or acting as a server. Please make
sure you are connected and you are not blocking it with a firewall
and try to login again.
Error messages stating, ‘Listening Manager:
Listening on 127.0.0.1:xx failed. Only one usage of each socket
address is normally permitted.’ This could be caused by
either, you have more than one Total Net Shield running, you would
see this by
your clock in your system tray, exit out of one program by right
clicking on the icon and click exit. Then launch the other program
and Logout and Login again.
Back To Top
Uninstalling TNS
To uninstall the Total Net Shield software, please make
sure you exit out of the program so it is ‘not’
running. Simply right click on the icon near your clock
and
click exit.
Then go into your Control Panel and then into your
Add/Remove Programs
Then select the Anonymizer Total Net Shield and
click on Remove.
Once you choose to Uninstall, a window will appear
prompting you to unconfigure all the setting the initial ‘Installation’
may have set up for you automatically. Please follow through these
steps to assure the program is completely unconfigured.
If you have configured an email account to be used
with the Total Net Shield, please click on ‘Remove Account’
to unconfigure your email accounts. If you do not see this option,
simply click the ‘Next’ button to continue.
The next window you will see is the settings for
your News Readers. Click ‘Remove Account’ to unconfigure
the News Reader settings. Then click ‘Next’ to continue
The next window you will see is the settings for
your browser. Click ‘Restore Settings’ to unconfigure
your browser settings. If you do not have this option, simply
click the ‘Next’ button to continue.
The next window you will see is the settings for
your chat programs. Click ‘Restore All Settings’ to
unconfigure your chat settings. If you do not have this option,
simply click the ‘Finish’ button to complete the uninstallation.
Once finished you will have an Uninstaller window appear, press
the Remove button to continue with the removal.
If completed successfully the last message in the
window will report ‘Uninstall Complete’. Then click
‘Close’, your un-installation is now complete.
Back To Top
mIRC is no longer supported due to technical issues with this program. Please contact Anonymizer Customer Support if you have any questions.
Back To Top
|
